VyStar Credit Union Selects Black Knight Empower and MSP Systems to Support End-to-End Member Experiences for Origin and Maintenance |

JACKSONVILLE, Florida, December 15, 2021 / PRNewswire / – Today, Black Knight, Inc. (NYSE: BKI) announced that VyStar Credit Union, the largest credit union based in northeast florida, has signed an agreement to use Black Knight’s integrated and end-to-end mortgage origination and management solutions, including the innovative Empower loan origination system (LOS) and industry-leading MSP service system, to support its growing business operations.

“Our selection of the best Black Knight service and origination products marks a significant step forward for VyStar’s more than 800,000 members,” said Jenny vipperman, Director of Loans, VyStar Credit Union. “We are excited to be working with another respected organization in our community to support the growth of VyStar and provide a better banking experience for our valued members.”

VyStar Credit Union will use Black Knight’s Empower LOS for its retail operations. The advanced system supports the origination of senior mortgages and home equity loans, as well as retail, wholesale, consumer direct, home equity, mortgage and correspondent channels all in one. platform. Black Knight’s Borrower Digital solution – integrated with Empower – will help provide a quick and easy-to-use loan prequalification and application process for VyStar Credit Union members and its loan officers. An advanced and automated product, pricing and eligibility engine, comprehensive pricing service, and compliance validation testing are also built into the original workflow. Additionally, members will benefit from electronic locking capabilities that reduce time and costs compared to traditional closures. These capabilities allow members and loan officers to perform all necessary steps remotely.

As loans transform into service, VyStar Credit Union will use the industry-leading Black Knight MSP service system, which is integrated with Empower, to facilitate a seamless member experience throughout the lifecycle of the ready. Used by financial institutions to manage approximately 36 million active loans, the MSP system helps repairers manage all service processes to achieve greater operational efficiency, improve risk management, and provide superior service. Additionally, Black Knight’s loss mitigation app supports industry standard retention and liquidation procedures to streamline the loss mitigation process and reduce risk.

To complement the MSP system, VyStar Credit Union will offer its Members Servicing Digital, a consumer-oriented solution that provides detailed, timely and highly personalized loan information on the value of members’ homes and the wealth that can be built from it. these real estate. assets. Servicing Digital can help deepen relationships and increase satisfaction by giving members easy, 24-hour access to housing and loan information; provide the ability to make mortgage payments online; and present opportunities to refinance, take out a home equity loan or buy another home. VyStar Credit Union will use both the native web and mobile versions of the solution.

Finally, to further enhance its inception and service operations, VyStar Credit Union will implement Black Knight’s Actionable Intelligence Platform, which delivers strategic and proactive analysis to the right people at the right time to help both lenders and service customers to gain and retain members, reduce risk and reduce operating costs.

“Members of distinguished credit unions like VyStar expect world-class service and advanced digital capabilities. Black Knight is committed to providing integrated, member-driven solutions that exceed these expectations, ”said Joe nackashi, President, Black Knight. “It is a privilege to serve VyStar throughout the loan lifecycle as a corporate client, and we look forward to providing solutions that help the business advance the member experience. “

About Black Knight

Black Knight, Inc. (NYSE: BKI) is an award-winning software, data and analytics company that drives innovation in the mortgage lending and services and real estate industries, as well as in capital markets and secondary. Businesses leverage our robust, integrated solutions throughout the homeownership lifecycle to help retain existing customers, gain new customers, mitigate risk and operate more efficiently.

Our customers rely on our proven, comprehensive and scalable products and our unwavering commitment to providing superior customer support to achieve their strategic goals and better serve their customers. For more information on Black Knight, please visit www.blackknightinc.com.

About VyStar Credit Union

VyStar Credit Union is the largest credit union based in northeast florida. VyStar now serves over 800,000 members with assets totaling 13 billion dollars. Membership in VyStar is open to anyone who lives or works in the 49 counties contiguous from Central to North Florida, ten South georgia counties and past and present military personnel and their families around the world.

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SOURCE Black Knight, Inc.

About Teresa G. Wilson

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